Panda Express
Panda Express is the largest chain of Asian restaurants in the USA. The joint was established back in 1983, and they have 2,000 stores nationwide today. Panda Express claims that they serve Chinese gourmet food, but customers whine that the food has a lack of flavor and overpriced products. Chef David Chang and BuzzFeed often have Panda Express at the center of controversy. BuzzFeed asked Chinese people to try the chain’s food, and their answers were amusing. One of the food tasters said Do I gnaw on my own thumb, or do I get the orange chicken?”
Consumer Score: 39%
Church’s Chicken
Back in the 1950s, this supplier of chicken, fries, and biscuits was first launched and is referred to as Chruch’s Chicken. The restaurant is not seen by many returning customers, mainly due to poor-quality food, the worst of the worst being hand-breaded fish, honey-butter biscuits, as well as popcorn shrimp. Although no one says the chicken is greasy or dry, the disheartening taste makes them grumble. Consumers also get frustrated with the hardness of the biscuits, but the chain hopes to turn things around with improved service and food.
Consumer Score: 38%