Poolside Tensions
By the poolside—where guests should have been soaking in calm and relaxation—the atmosphere was anything but serene. Lisa was berating Martin, the lifeguard, over minor equipment concerns, turning a perfectly functional pool skimmer into a supposed crisis. “This isn’t good enough,” she snapped, her voice sharp and uncompromising. Martin endured it quietly, nodding through her tirade until it finally passed. It was a scene far too common—and deeply unsettling—for a place meant to embody leisure.

Poolside Tensions
An Eye Roll of Relief
As soon as Lisa turned and marched off, Martin rolled his eyes, and our brief exchange of looks said everything. “Don’t mind her,” he muttered with a shrug. “It’s just how she is.” I smiled, appreciating his honesty and resilience. It was a small comfort to see the staff finding ways to cope, but it was also clear they needed far more support—and far less criticism—from their leadership.

An Eye Roll Of Relief