Echoes of Frustration
Watching Frank at work reminded me of the many employees I’d spoken with, each carrying their own stories of frustration. This wasn’t just about a broken air-conditioning unit—it was part of a larger pattern of needless pressure. “You okay?” I asked quietly from the side. “Just another day,” he answered with a wry smile, his words echoing the quiet resignation I’d seen in so many others. It was clear: change was overdue, and people like Frank deserved far better.

Echoes Of Frustration
Room Service Realizations
As I made my way upstairs, the impact of Lisa’s cost-cutting measures became painfully clear—room service, once a hallmark of our hospitality, had been reduced to a pale shadow of what it used to be. “We can’t keep up,” I overheard a staff member admit, his words heavy with the strain of neglect that had gone on far too long. I mentally added it to my growing checklist of issues, knowing this decline was a direct result of Lisa’s choices and another reminder of the changes that had to come.

Room Service Realizations