Witnessed Reprimanding
Passing through the lobby, I caught Lisa scolding the receptionist, her voice cutting sharply through the air. “We can’t have these kinds of mistakes!” she snapped, leaving the receptionist visibly shrinking with embarrassment as nearby guests shifted uncomfortably. Such public reprimands did nothing to foster a welcoming atmosphere; instead, they served as yet more proof of how Lisa’s harsh management style was undermining the hotel’s reputation for hospitality.
Witnessed Reprimanding
Flipping Through Photos
Later, Lisa withdrew to her office and began leafing through old photographs, each one capturing a different moment in the hotel’s past. It felt like watching her sift through a time capsule. Then, one picture made her pause, her eyes narrowing with a flicker of confusion. The man in the photo bore a resemblance to me, and the thought of her making the connection made me chuckle inwardly.
Flipping Through Photos
