Setting the Scene
With a subtle nod to Joshua, we dimmed the lights, drawing everyone’s attention to the screen as our presentation began. The slides highlighted operational issues that could no longer be ignored—broken equipment, neglected areas, all the details I had observed during my stay. The staff leaned in, taking in every point, while Lisa instinctively crossed her arms, a defensive stance betraying her composure. The truth was now laid bare, impossible to sweep under the rug any longer.

Setting The Scene
Lisa’s Defensive Reaction
At first, Lisa bristled at the undeniable evidence displayed in the presentation, her usual confidence faltering for the first time. Her eyes flicked around the room as she attempted to hold her ground. “These… these can’t be right,” she stammered, though the images spoke louder than her words. Despite her protests, the truth was clear: change wasn’t just necessary—it was long overdue, and her resistance only made it more obvious to everyone present.

Lisa’s Defensive Reaction